Informations, Terms and Conditions
Informations about prints
All prints are performed by professional labs. For customized prints, simply ask for your desired size and we will propose you the closest match, images be cropped if needed. Best print quality is typically up to 70 to 90 cm. Larger prints is possible but with loss of sharpness (exception to half moon in high resolution).
Budget solution, yet excellent print quality with high color fidelity
Enhanced Matt art paper (matt)
A premum quality art paper, 200 gsm
Hahnemühle Fineart Pearl paper (pearl gloss). More informations, click here
A museum quality, highly durable paper with a pearl gloss and silk feel finish, my recommendation for galaxy and moon, with great contrast and deep black, 285gsm
Hahnemühle Fineart Baryta (high gloss). More informations, click here
A museum quality, highly durable paperwith high-gloss premium inkjet coating guarantees outstanding print results with perfect reproduction of colour and detail, deep blacks and striking contrasts. 325 gsm
Hahnemühle Photo Rag (matt). More informations, click here
A museum quality, highly durable paper with a mat, soft feel and impressive three dimensional effect and depth, my favorite for deep sky images nebulas and "starless" pictures giving unique sense of depth and space 308gsm
Canvas (rolled) -on request-
to frame or stretch the final deliverable yourself. Produced using a 12-colour giclée fine art printing process
Canvas (stretched) -on request-
12-colour giclée canvas prints, with 38mm thickness, ready to hang
Metallic Dibond print -on request-
Dibond is 3mm deep and comprises of a dense polythene core sandwiched between two thin aluminium sheets
Acrylic print -on request-
A 12-colour special photographic film print is hand mounted onto 10mm thick high-gloss acrylic perspex and finished with your choice of metal corner bolts
Greeting cards -on request-
All cards include a complementary fresh white envelope. You can order 10, 20 and multiple for low prices.
Other: we can provide prints on many other articles, including textiles and consumer electronics, just ask and we will revert
Order and payment
Users can purchase products using a valid credit card (via Paypal service) or the PayPal system. The price you pay is fixed at the time of ordering. You may not cancel an order once it has been submitted, or contact immediately if you want to cancel. It is the customer’s responsibility to ensure the product delivery address is correct. We take no responsibility for any product a customer does not receive because of errors in the delivery address given to us.
For print order using the shopping card, You shall receive a confirmation of your payment via paypal email service and notification from Astrofineart/Ecwid about confirmation of your order. Once payment is executed, a confirmation of your order is then sent to your email adress with an invoice by Astrofineart/Ecwid (check your email spam box in case you have not received notification in your inbox). You will be then able to receive a sign in link to login and follow status of your order on the website.
For custom print order using the form, an estimate for print and shipment and picture of the print in low resolution (not used for the real print) is sent to your email via paypal system for comments and confirmation to proceed to an order. The final order with payment instruction via paypal is then sent to you. Further processing of your order proceed as above with notification via paypal.
Note Local taxes (example VAT/GST) is always payable on goods imported from the European Union if you are located outside Europe. The receiver is liable to pay import fees. Prices indicated do not include such taxes.
Printing and Shipments
Print jobs are processed directly when sending you confirmation of your order. Production is outsourced through global access to professional printing labs with high standard. They are produced closest to your location as possible in Europe (and North America when possible) and shipped in a sturdy package directly to you through reliable couriers (UPS, Royal Mail and others, we strive to find the cheapest and most secure solution to ship the goods) with tracking for reception. The prints are covered by a protective paper and rolled in cardboard tube for large size or in cardboard flat packages for small format.
For print order using the shopping card, status of your order is sent to you via notification by Astrofineart/Ecwid. Tracking number from courier when available is sent to you by email via notification by Astrofineart/Ecwid (check your spam box for Astrofineart notification by Ecwid).
For custom print order using the form, notifications are sent by paypal email, including status update of the shipment, and tracking informations.
Delivery time is typically 5 to 10 days from the order confirmation when using shopping card. For customer prints, we strive to deliver within 4 weeks the latest, depending the request.
Local taxes (example VAT/GST) is always payable on goods imported from the European Union if you are located outside Europe. The receiver is liable to pay import fees. Prices indicated do not include such taxes.
Return & Refund
Although most unlikely, return for print defects such as scratches, tears or damaged print caused during shipment is possible and refundable. You have 14 days from date of receiving your good for claiming return and defects through contacting if any issues. Provide information about the defects, preferably with pictures and description and your order reference. Claims or request for refund for unsatisfactory prints in terms of artistic quality and/or technical aspects such as poor resolution/sharpness from the user point of view are not refundable. Note colors of the prints can differ from what you can see on your monitor, in case your monitor is not properly calibrated.
You are only acquiring material ownership of the print. No other rights are granted or implied. Any reproduction (copying), dissemination, leasing, public exhibition or other analogue or digital use is not permitted
For any question you can contact me: